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Sophos SSL VPN Error installing Client

M8ey

Hey all,

I have a user who downloads the SSL VPN client / config for Windows from the Portal fine but when installing gets an error

 

I have downloaded the same client and installed fine.

Surfing the internet a few people seem to haver had a similar issue but no joy on what they did to fix.

 

The PC is Windows 10 x64 Pro

Anyone had this or know how to fix?

 

 



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  • 0

    Hi M8ey,

    It does seem like the issue is caused by creating a Virtual Adapter , this can be rectified by disabling UAC and running as Administrator. Could you check if the Permission is denied by a Security application on those machines ?

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

    • 0 in reply to Aditya Patel

      Thanks Aditya

      I will ask the User to try this and let you know :-)

      Sophos XG 450 (SFOS 18.5.1 MR-1)

      Sophos R.E.D 50 x 2

      Always configuring new stuff.....