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Recovery password

Lise16
Mr. Thomas B (moderator)
You wrote to my last post that I can receive a recovery password that I may received it by email.
I wrote to sophos to obtain this password and because the product that I download was the free download for my tablet Android through Google Play, they were not able to help me.
Now! What can I do?
I cannot change or download any application on my tablet.
I will wait a couple days for what's your suggestions.
Regards!
:1020374


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  • 0
    Hello Mr.Thomas,
    I'm happy to say that I finally find a solution to my problem.
    That is. ..with the help of Samsung I format my tablet and put it as it was comming from the manufactury. Nobody had a solution.
    NOW I ERASE Sophos on my tablet for... forever and I will make sure that people around knows to be aware from you guys. When a compagny proposes a solution but cannot fix a problem when it's happening, well the problem is the company and the product itself.
    Regards,
    Lise
    :1020386
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  • 0
    Hello Mr.Thomas,
    I'm happy to say that I finally find a solution to my problem.
    That is. ..with the help of Samsung I format my tablet and put it as it was comming from the manufactury. Nobody had a solution.
    NOW I ERASE Sophos on my tablet for... forever and I will make sure that people around knows to be aware from you guys. When a compagny proposes a solution but cannot fix a problem when it's happening, well the problem is the company and the product itself.
    Regards,
    Lise
    :1020386
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