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Recovery password

Lise16
Mr. Thomas B (moderator)
You wrote to my last post that I can receive a recovery password that I may received it by email.
I wrote to sophos to obtain this password and because the product that I download was the free download for my tablet Android through Google Play, they were not able to help me.
Now! What can I do?
I cannot change or download any application on my tablet.
I will wait a couple days for what's your suggestions.
Regards!
:1020374


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    Hello,

    the recovery Password is not sent to you by Sophos.

    During the initial Setup, when setting up the app protection, Sophos Mobile Security asks you to create the recovery password and sent it to you via email.

    Sophos is never aware of your recovery password.

    Regards
    Thomas

    :1020376
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  • 0

    Hello,

    the recovery Password is not sent to you by Sophos.

    During the initial Setup, when setting up the app protection, Sophos Mobile Security asks you to create the recovery password and sent it to you via email.

    Sophos is never aware of your recovery password.

    Regards
    Thomas

    :1020376
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