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Sophos Central Install Monitor

Setting up a Sophos Central Install Monitor Policy (Windows & macOS)

You can set up a workstation and server Component Monitor to detect and alert on Sophos Central Endpoint not being installed. This monitor can also run an install Component for Sophos Central is not installed.

 

***This will require the Sophos Central [WIN] and/or [macOS] to be added from the ComStore***

 

This Policy can be set up at the Account Level but would affect all Sites. Best Practice is to set up the Policy per Site.

Click into the Site you want to add a Policy to and click on the Policies Tab

Then click on New site policy

***You will need a Policy for Windows and for macOS to monitor both***

 

Fill in the Name: Sophos Central Monitor (Windows) or Sophos Central Monitor (macOS)

Type: Monitoring

Based on: -New Policy-

***If setting up two monitors, one for Desktops and one for Servers. Add - Desktop or -Server to the end of the Name***

Click Next

 

Click on Add a target

***Custom Targets can be used and setup, but are outside of the Supported Method***

 

In the drop-down for Target Type select Default Device Filter

In the Default Device Filter add All Windows Desktops.

***You can also add All Windows Server to the Default Device Filter if you want it to be part of the same monitor. Best Practice would be to create a separate Sophos Central Server Install Monitor Policy***

Click Add

 

Next click on Add a monitor

 

In the dropdown select Component Monitor and click Next

 

In the dropdown for Component Monitor, select the Sophos Central Install Monitor [WIN]

For the execute every (hrs : mins) - 30 Minutes would be the minimum recommend interval. This can be increased to what monitor time fits into your SLAs.

For the Alert Prioity it is recommended to select High if using automated installation and Critical for manual installation

Auto-Resolution can remain at default.

 

Automated Installation when Sophos Central Endpoint isn't installed.

Click to check the box for Run the following component

Select the Sophos Central [WIN] component - This is will against the pre-configured site variable.

The image below is the default options and can be adjusted based on the products needing to be installed.

***If you would rather simply be notified to can use the Email option below instead***

 
From the Dropdown for Endpoint Selection and Server Selection you will match the Product Name Selected in the Sophos Central Partner Dashboard for that Customer.
 

Optionally you can have the Monitor Policy create a New Ticket

Click Next to Finish

 

The last step is to click Save and Push Changes

 
 
 

Examples

This example shows a monitor alert for Endpoint Not Installed, followed by a recent activity of the Sophos Central installation.

Click on the Stdout to view the log from the installation job.

 

This is an example show a monitor status for Sophos Central Status: Protected after the Sophos Central installation completes.

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