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Admin allow list doesn't bypass BULK Quarantine

Strangely, if an email address is added to the Admin Allow list and the Bulk action is quarantine, the email still gets quarantine.

Surely if an email address is listed on the Admin Allow list it should skip the Bulk email check, just as it skips the Spam email check?



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  • As mentioned in our internal testing, including my personal testing, it took up to 90 seconds for the allow list to propagate in the system then it worked as expected bypassing spam checks. If you continue to have issues please open a support case and we'll dig into it.

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