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Failed to install SAVXP: The MSI has failed

Phil-UQ

Got this happening on a few machine, so unable to install Sophos on them.

We're tried everything on the knowledge base, but no fix yet. We're able to install other MSI files on the machine.

Anyone else been able to solve this ?

:3187


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    I'm currently running into this same issue myself.

    I know i used to have Symantec installed as the main antivirus.

    I did all of the following to try and stop this issue from blocking the updates but still nothing:

    Windows Updates to current.

    Reinstall Sophos

    Update MSI v4.5 installer

    Reinstall Sophos

    Cleanup temporary files through system tools.

    Reinstall Sophos

    .. i'm thinking the only block may very well be residuals from symantec.

    Where can i get a copy of the batch file to run on my server?

    thanks.

    brian.

    :4359
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  • 0

    I'm currently running into this same issue myself.

    I know i used to have Symantec installed as the main antivirus.

    I did all of the following to try and stop this issue from blocking the updates but still nothing:

    Windows Updates to current.

    Reinstall Sophos

    Update MSI v4.5 installer

    Reinstall Sophos

    Cleanup temporary files through system tools.

    Reinstall Sophos

    .. i'm thinking the only block may very well be residuals from symantec.

    Where can i get a copy of the batch file to run on my server?

    thanks.

    brian.

    :4359
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