On-Premise Endpoint

Sophos Endpoint Software Failed to install SAVXP: The MSI has failed

On-Premise Endpoint requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 9 replies
Subscribers 1 subscriber
Views 5193 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Failed to install SAVXP: The MSI has failed

Phil-UQ over 14 years ago

Got this happening on a few machine, so unable to install Sophos on them.

We're tried everything on the knowledge base, but no fix yet. We're able to install other MSI files on the machine.

Anyone else been able to solve this ?

This thread was automatically locked due to age.

Parents

0 jimbeck81 over 14 years ago

Out of interest. Do you have windows indexing service enabled? Try disabling it and see if you can install then.
If that works, you need to do this
http://www.sophos.com/support/knowledgebase/article/59494.html
I found I needed to exclude the following directories instead of the suggested single directory.
C:\Program Files\Sophos
C:\Windows\Temp\sophos_autoupdate1.dir
:3276
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 jimbeck81 over 14 years ago

Out of interest. Do you have windows indexing service enabled? Try disabling it and see if you can install then.
If that works, you need to do this
http://www.sophos.com/support/knowledgebase/article/59494.html
I found I needed to exclude the following directories instead of the suggested single directory.
C:\Program Files\Sophos
C:\Windows\Temp\sophos_autoupdate1.dir
:3276
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data