Our Macs received this update yesterday & today. It's a complete mess.
new vesion 2024.4.0.21
30 Macs now with bad health.
Uninstaller is partially not working, need to remove manually.
Thanks for nothing.
Hello Lherzog,
Thank you for reaching out to us,
It does look like the issue is related to permission, which is highlighted in this KBA. https://support.sophos.com/support/s/article/KBA-000010116?language=en_US
We're you be able to share with us what services are currently missing on the device?
most Macs show with failed update. 50% of our Mac devices are in bad status today.
one user sent me this different screenshot:
is this the fix button from the KB you mentioned?
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