Sophos Mac 2024.4.0.21 One or more Sophos services are missing or not running

Question

Our Macs received this update yesterday & today. It's a complete mess. 
 new vesion 2024.4.0.21 
 30 Macs now with bad health. 
 Uninstaller is partially not working, need to remove manually. 
 Thanks for nothing.

Harshil_S · Answer

Hello LHerzog 
 I suspect the issue seems to be with the permissions for Sophos Updater, could you try the steps shared in the KBA and check if it helps you?

Sophos Mac 2024.4.0.21 One or more Sophos services are missing or not running

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