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Unable to login to https://my.sophos.com/en-us/login/ on any browser

Mohamed Abbas

whenever i'm logging into the sophos home account it gives me same error on any platform or device.

Error saying 

An unexpected error has occurred.

https://we.tl/t-6B6rHNrwtd

anyone facing the same issue?

Regards

Abbas



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  • 0

    Hi Abbas,

    moved the topic from Intercept X to Free Tools, as Sophos Home is Sophos enduser protection solution. 
    As you're not able to contact Sophos Home Support (because obviously you are not able to login into the Dashboard), I think maybe  or the other Sophos Staff in the Community may help out here. 

    Please wait a bit until they're replying, as Sophos Staff is providing Community support next to their actual work. 

    Thanks

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

Reply
  • 0

    Hi Abbas,

    moved the topic from Intercept X to Free Tools, as Sophos Home is Sophos enduser protection solution. 
    As you're not able to contact Sophos Home Support (because obviously you are not able to login into the Dashboard), I think maybe  or the other Sophos Staff in the Community may help out here. 

    Please wait a bit until they're replying, as Sophos Staff is providing Community support next to their actual work. 

    Thanks

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

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