Thread Info
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

User Portal - External Access

ChristianHopkins

I feel like a fool asking this - but do you need to create a network access rule to allow access to the User Portal externally? Internally it's fine (on the local LAN), but it's not answering on 443, it just times out on the public IP. I'm pretty sure we're ready to roll (IPS, Threat Management, Content Filtering, AD Integration, STAS, SSLVPN), with all configured.

So frustrated. I know I'm missing something beyond silly ....

Many thanks,

Christian



This thread was automatically locked due to age.
  • 0

    Hi Christian,

    Make sure there is no Business rule configured to map port 443 to an internal host.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

    • +1

      Also look in Administration->Device Access (sorry, I'm using beta 16, so I don't know the exact menu structure).  Make sure that the User Portal is enabled in the WAN zone.

      Unfiltered HTML