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Web Filtering for Sophos Support 123rescue.com / Logmein

Lukas B89

Hello

What IP-Adresses / FQDN must be whitelisted for Sophos Support with 123rescue.com / logmein client when we user Sophos Proxy?

There is a post from 2 years before with the same Question but no answer.

 Log Me in Remote Session with Support 

Thank you



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  • +1

    Hello  ,

    Thank you for reaching out to the community, here is the list of IP address and FQDN to whitelist - https://support.logmeinrescue.com/rescue/help/allowlisting-and-rescue

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

    Log a Support Case | Sophos Service Guide
    Best Practices – Support Case  | Security Advisories 
    Compare Sophos next-gen Firewall | Fortune Favors the prepared
    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

    • 0 in reply to Vivek Jagad

      Thank you, so the Domains should be enough?

      • *.logmein.com, *.logmein.eu - GoTo's main site
         Note: The *.logmein.eu site is not eligible for secure testing.
      • *.logmeinrescue.com, *.logmeinrescue.eu - Powers the Rescue service
      • *.logmeinrescue-enterprise.eu, *.logmeinrescue-enterprise.com - Powers account-specific Rescue features (should only be allowlisted by enterprise accounts)
      • *.logmein-gateway.com- Part of the Rescue service
      • *.internap.net - Powers updates to multiple GoTo products
      • *.internapcdn.net - Powers updates to multiple GoTo products
      • *.logmein123.com, *.logmein123.eu - Site used to connect to a Rescue technician
      • *.123rescue.com - Site used to connect to a Rescue technician
      • *.support.me - Site used to connect to a Rescue technician
      • *.rescuemobile.eu - Site used to connect to a Rescue technician
      • *.rescuemobile.com - Site used to connect to a Rescue technician
      • *.oty.com - Site used to connect to a Rescue technician
      • * .logmeininc.com -GoTo's corporate website
      • *.remoteview.logmein.com - Powers Nextgen media-specific features for Rescue Lens and Rescue 7.50 and above.
      • turn.console.gotoassist.com - Powers Nextgen media-specific features for Rescue Lens and Rescue 7.50 and above.
      • * .lastpass.com, *.lastpass.eu -GoTo's leading password management solution for personal and enterprise use and for two factor authentication service
      • 0 in reply to Vivek Jagad

        Thank you, so the Domains should be enough?

        • *.logmein.com, *.logmein.eu - GoTo's main site
           Note: The *.logmein.eu site is not eligible for secure testing.
        • *.logmeinrescue.com, *.logmeinrescue.eu - Powers the Rescue service
        • *.logmeinrescue-enterprise.eu, *.logmeinrescue-enterprise.com - Powers account-specific Rescue features (should only be allowlisted by enterprise accounts)
        • *.logmein-gateway.com- Part of the Rescue service
        • *.internap.net - Powers updates to multiple GoTo products
        • *.internapcdn.net - Powers updates to multiple GoTo products
        • *.logmein123.com, *.logmein123.eu - Site used to connect to a Rescue technician
        • *.123rescue.com - Site used to connect to a Rescue technician
        • *.support.me - Site used to connect to a Rescue technician
        • *.rescuemobile.eu - Site used to connect to a Rescue technician
        • *.rescuemobile.com - Site used to connect to a Rescue technician
        • *.oty.com - Site used to connect to a Rescue technician
        • * .logmeininc.com -GoTo's corporate website
        • *.remoteview.logmein.com - Powers Nextgen media-specific features for Rescue Lens and Rescue 7.50 and above.
        • turn.console.gotoassist.com - Powers Nextgen media-specific features for Rescue Lens and Rescue 7.50 and above.
        • * .lastpass.com, *.lastpass.eu -GoTo's leading password management solution for personal and enterprise use and for two factor authentication service