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Sophos SG: An error ocuured while handling your request / Host not found/ Web Protection

Hello,

we are trying to access an internal web page via a URL. When we try to access the page we get the following error message

2023:01:05-11:23:28 utm-1 httpproxy[7225]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="IPADRESS" dstip="" user="" group="" ad_domain="" statuscode="502" cached="0" profile="REF_HttProContaInterNetwo4 (Customer Network)" filteraction="REF_DefaultHTTPCFFBlockAction (default profile)" size="2506" request="0xd7a40a00" url="http.//website" referer="" error="Host not found" authtime="0" dnstime="164" aptime="116" cattime="144" avscantime="0" fullreqtime="1568" device="0" auth="0" ua="Mozilla/5. 0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36" exceptions=""

What other settings can we check?



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