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POP3S scanning does not work sometimes - BUG

Hi,


POP3 scanning is not working anymore (at least 1 month now). I was able to filter the spam email (by only changing header because at the moment no more action is possible on IMAP/POP3 scanning. Vote http://feature.astaro.com/forums/330219-sophos-xg-firewall/suggestions/10614834-pop3-imap-more-scanning-option).

Since the last month and more, the email are not downloaded anymore. No logs inside XG and Outlook stacks on Downloading Emails. See screnshot.

If I connect without the XG, POP3 is working without problem.

Luk



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Parents
  • After MR2, POP3s works again with no changes made on Pop3 server or XG rule.

    They fix something!

  • No change on my XG. The mail function still has trouble parsing then passing messages with many attachments such as daily UTM reports. If I want messages with multiple attachments I need to use the utm connection.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

  • Ian,

    POP3s yesterday and today is not working. Only few mails are downloaded and then it stops downloading....I rejected the solution. The bug still exists.

  • Hi Luk,

    I posted a story in this thread yesterday and it just vanished, something I did wrong at my end.

    A couple of observations from my experience with email on the XG as a home user with the mail servers being hosted by various ISPs.

    1/. You have to be patient with the XG mail processing system if you allow about 5 minutes or so after you receive the initial message header the remainder of the message appears.

    2/. if you are too impatient and try to force the mail you will break your mail client, done that too many times.

    3/. the issue about downloading messages means you have to keep the receiving laptop/PC alive until all the messages have been delivered.

    4/. the XG mail process scans each attachment and includes it as a spam message in the mail reports.

    I thought that my mail issues were caused by a slower CPU and system, was using a i3-3220T 2.8ghz, 8gb 1600 ram and an SSD. So I upgraded to a i3-6100 3.6ghz with faster memory 8ghz 2400 (pair of 4gb) and a SSD.. This did not make any difference what so ever.

    Now the XG advertises a fast path process for realtime data handling eg webbrowsing, media throughput and relegates things like mail scanning to the much slower full scanning path.

    To improve mail handling I suspect the XG processes will have to be tweaked so that more CPU cycles are provided to the various full path processes. This also implies that the system is single threaded which defeats the purpose of installing a multi-core CPU.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

Reply
  • Hi Luk,

    I posted a story in this thread yesterday and it just vanished, something I did wrong at my end.

    A couple of observations from my experience with email on the XG as a home user with the mail servers being hosted by various ISPs.

    1/. You have to be patient with the XG mail processing system if you allow about 5 minutes or so after you receive the initial message header the remainder of the message appears.

    2/. if you are too impatient and try to force the mail you will break your mail client, done that too many times.

    3/. the issue about downloading messages means you have to keep the receiving laptop/PC alive until all the messages have been delivered.

    4/. the XG mail process scans each attachment and includes it as a spam message in the mail reports.

    I thought that my mail issues were caused by a slower CPU and system, was using a i3-3220T 2.8ghz, 8gb 1600 ram and an SSD. So I upgraded to a i3-6100 3.6ghz with faster memory 8ghz 2400 (pair of 4gb) and a SSD.. This did not make any difference what so ever.

    Now the XG advertises a fast path process for realtime data handling eg webbrowsing, media throughput and relegates things like mail scanning to the much slower full scanning path.

    To improve mail handling I suspect the XG processes will have to be tweaked so that more CPU cycles are provided to the various full path processes. This also implies that the system is single threaded which defeats the purpose of installing a multi-core CPU.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

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