XGS136: does this look like a dying SSD? I/O error, dev sda, irq_stat 0x08000000, interface fatal error

users report random network issues, mostly on webmeeting sessions.

I found this in the /log/syslog.log

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2025-04-01 08:34:41Z localhost kernel: [1474815.491599] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
2025-04-01 08:34:41Z localhost kernel: [1474815.491600] ata1.00: irq_stat 0x40000001
2025-04-01 08:34:41Z localhost kernel: [1474815.491603] ata1.00: failed command: READ DMA EXT
2025-04-01 08:34:41Z localhost kernel: [1474815.491607] ata1.00: cmd 25/00:18:8e:84:6f/00:03:05:00:00/e0 tag 16 dma 405504 in
2025-04-01 08:34:41Z localhost kernel: [1474815.491607] res 51/40:18:8e:84:6f/00:03:05:00:00/e0 Emask 0x9 (media error)
2025-04-01 08:34:41Z localhost kernel: [1474815.491608] ata1.00: status: { DRDY ERR }
2025-04-01 08:34:41Z localhost kernel: [1474815.491609] ata1.00: error: { UNC }
2025-04-01 08:34:41Z localhost kernel: [1474815.491693] ata1.00: supports DRM functions and may not be fully accessible
2025-04-01 08:34:41Z localhost kernel: [1474815.491814] ata1.00: Trusted Computing capability qword not valid!
2025-04-01 08:34:41Z localhost kernel: [1474815.491914] ata1.00: supports DRM functions and may not be fully accessible
2025-04-01 08:34:41Z localhost kernel: [1474815.492036] ata1.00: Trusted Computing capability qword not valid!
2025-04-01 08:34:41Z localhost kernel: [1474815.492039] ata1.00: configured for UDMA/133
2025-04-01 08:34:41Z localhost kernel: [1474815.492056] sd 0:0:0:0: [sda] tag#16 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
2025-04-01 08:34:41Z localhost kernel: [1474815.492058] sd 0:0:0:0: [sda] tag#16 Sense Key : Medium Error [current]
2025-04-01 08:34:41Z localhost kernel: [1474815.492061] sd 0:0:0:0: [sda] tag#16 Add. Sense: Unrecovered read error - auto reallocate failed
2025-04-01 08:34:41Z localhost kernel: [1474815.492063] sd 0:0:0:0: [sda] tag#16 CDB: Read(10) 28 00 05 6f 84 8e 00 03 18 00
2025-04-01 08:34:41Z localhost kernel: [1474815.492066] print_req_error: I/O error, dev sda, sector 91194510
2025-04-01 08:34:41Z localhost kernel: [1474815.492079] ata1: EH complete
2025-04-01 08:34:41Z localhost kernel: [1474815.583597] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
2025-04-01 08:34:41Z localhost kernel: [1474815.583599] ata1.00: irq_stat 0x40000001
2025-04-01 08:34:41Z localhost kernel: [1474815.583601] ata1.00: failed command: READ DMA
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

it's XGS136 rev1 with SFOS 21.0


system ssd show
Disk 1 Status:  The SSD is already on the latest firmware version. No further action is required.



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[edited by: Raphael Alganes at 12:04 PM (GMT -7) on 1 Apr 2025]