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POP3S scanning does not work sometimes - BUG

lferrara

Hi,


POP3 scanning is not working anymore (at least 1 month now). I was able to filter the spam email (by only changing header because at the moment no more action is possible on IMAP/POP3 scanning. Vote http://feature.astaro.com/forums/330219-sophos-xg-firewall/suggestions/10614834-pop3-imap-more-scanning-option).

Since the last month and more, the email are not downloaded anymore. No logs inside XG and Outlook stacks on Downloading Emails. See screnshot.

If I connect without the XG, POP3 is working without problem.

Luk



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  • 0

    Hi Luk,
    I have the opposite to you and I don't think your issue is a bug, I have managed to get my pop3s imap/s email policy working, but 90% of the mail is classed as spam by the XG. Sometimes the daily report shows the clean mail sender and receiver and other days no. Tomorrow I will review the received mail to see which one is clean?

    Extra info.

    I have incoming and outgoing policies. The incoming policy doesn't show any traffic and the outgoing policy traffic count appears to be too low. I have changed some of the rules behind the mail policy to see if that will help identify the potential spam.

    The only mail scanned is the pops. Imaps is classified but not scanned.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

  • 0 in reply to IanMorehouse
    Thank you Ian.
    My imap scanning is working with no issue.
    Are you spam email get blocked or only headers are changed?
    My spam counters increase correcly.

    Happy Christmas.

    Luk
Reply Children
  • 0 in reply to lferrara

    Hi Luk,
    My spam counters increase. The mail is not blocked or changed. I put different comments into the various spam filters to see if the messages were being processed.
    I cannot get the mail proxy function working, the policy only works with the NAT (MASQ).

    Even the pop3s message taged as spam in the XG reports does not get its message header changed and is delivered.

    Since I made the changes earlier this morning, nothing is appearing in the logs, so nothing is being scanned which explains the isses in the earlier parts of this post.

    More updates. I found the cause of the failing scan, my interpretation of a selection tag - if spam, so how do you test for spam? I have found a bug in my opinion in that you cannot select any of the existing networks or elements, you have to create new ones which seems a litle silly.


    Merry Christmas and a Happy New Year.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

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