Hi,
I have a issue with the Sophos Client Authentication Agent the "MSI" File. If I deploy the Agent with MSI File, it installed it and I can run it, but I am getting the error with Certificate (I think the ClientAuth_CA.scc) file cannot be find.
If I install the Agent with EXE. (client_auth_agent.exe) File, it is working without any issue.
How can I deploy or install the Client Authentication Agent using MSI File (CAASetup.msi), that installed the Certificate too? (ClientAuth_CA.scc)
Regards
Hi Nick KEY ,
Thank you for reaching out to the community, you can navigate to Authentication > Client Downloads > Authentication clients:
REF - Authentication clients and server CAs for computers

Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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Hi,
dont understand what you mean. What should I download exactly for Agent with certificate? As wrote, the EXE file does work fine, only the MSI does not work and it will have the certificate file too
Download MSI: Download and share the MSI authentication client (client authentication agent) with users.
Download CA for MSI: Download the CA certificate and share it with users.
Additional Note, - If you reset the firewall to factory configuration, it reconfigures the CA certificate. Users must reinstall the CA certificate.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
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You mean the content or the installation destination ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
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Destination - C:\Program Files (x86)\Sophos\Client Authentication Agent\
Content - Just the client exe and cert installation guide.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
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Sorry again, I cannot find any MSI files to download. Where can I download the Files? And after download, I wan to deploy the MSI agent on many machines. How can I be sure that the CA is installed too? If I install the EXE File, it is installing the CA too and I dont need any thing, but with only MSI Installation does not work the CA
You can use the GPO method to deploy this to many clients. You'll be able to download the following:
CAASetup.msi - Download and share the MSI authentication client (client authentication agent) with users.
ClientAuthentication_CA.pem - Download the CA certificate and share it with users.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Either I cannot explain my issue or you understand my question wrong.. I dont use GPO for deploying, I am using SCCM from Microsoft to deploy. So I can deploy the the CAASetup.msi and it works, but how can I add the CA in that MSI file to deploy?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Why should I create a MSI package? CAAsetup.msi is a MSI Package? You mean for CA? IS there any way to deploy CAAsetup.msi with CA together? I dont want to experiment and create any MSI Package.