Our organization recently deployed a Sophos Firewall to manage our network security, but we're experiencing some performance issues such as slow internet speeds and intermittent connectivity problems. I want to ensure that the firewall is configured correctly to optimize network performance while maintaining a high level of security. I'm particularly interested in best practices for setting up traffic prioritization, bandwidth management, and security policies. Additionally, I need advice on how to troubleshoot and resolve common performance-related issues with the Sophos Firewall..
Hi Abdullah,
Thank you for reaching out to Sophos Community.
We regret to hear about your experience. Kindly check the following reference, which might assist you.
Kindly check the log file(dgd.log) for Intermittent connection in advance. If the gateway goes down due to an ISP/modem/cable/interface issue, it will be logged in the dgd logs.
For best practices and others, you may check the following
Also, since the setup is recent, I recommend contacting your Sales Engineer/Partner for the best optimization or contacting support for remote support. Also, kindly share the case ID.
Erick Jan
Global Community Engineer, Support & Services
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the 'Verify Answer' button.
The award-winning home for Sophos Support videos! - Visit Sophos Techvids