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Sophos Firewall Home Edition

Hello everyone in the Sophos community.

I have a problem with Sophos Firewall Home. License features such as Network protection, Web protection, Email protection, Web server protection are deactivated. Even though the expiration date is Tue 31 Dec 2999. Can someone tell me the cause and how to fix it?

Thank you so much.

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Vivek Jagad 10 months ago +2 verified

Hello Chau Le , Thank you for reaching out to the community, please refer the following thread - Home XG Licensing Issue - Features Deactivated

+1 Vivek Jagad 10 months ago

Hello Chau Le ,

Thank you for reaching out to the community, please refer the following thread - Home XG Licensing Issue - Features Deactivated

Thanks & Regards,
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Vivek Jagad | Team Lead, Global Support & Services

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+1 rfcat_vk 10 months ago

Hi, Basically it means you are not connected to the licensing server.

ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 EAP

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0 Chau Le 10 months ago in reply to Vivek Jagad
Thank you for sending the reference link. I will respond to this later.
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0 Chau Le 10 months ago in reply to rfcat_vk
Thank you so much. I will respond later.
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0 Chau Le 10 months ago

I have solved my problem. Thank you everyone for your interest.
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