I have plan to install new sophos Firewall XGS2300 and while I check Console and upgrade firmware to 19.5.1 in console show.
Firmware upgraded
Loading network interface drivers...duration 47
Checking for NPU uboot mismatch...
Loading Kdump kernel
Kdump kernel loaded successfully
ls: /sys/class/hidraw/*/dev: No such file or directory
Password:
I want to know what is the red text mean. Is it will have issue after install and use this device.
so I tried to down grade firmware to 19.0.2. It still show and upgrade back to 19.5.1 and upgrade to 19.5.2 new firmware it still show too.
Hi Jirayu,
Thank you for reaching out to Sophos Community.
To verify, already tried to upgrade it to v19.5 MR1 and MR2, downgraded to v19.0.2, and still encountered the following message?
You’re also able to log in without any problems with console before and after the upgrade?
I'll be inquiring this to our internal team for more information and get back to you.
Erick Jan
Global Community Engineer, Support & Services
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I still can login log out in console and GUI. In firewall dashboard do not show any alert about this too. So I aware about if I deployment it to production after that will be any issue in future.
Hi Jirayu,
For the 1st log. This means that FW is checking for any errors about NPU uboot mismatch.
The 2nd one, it’s just listing the content of a certain directory. As confirmed by Bobbylam(Sophos Developer), the messages are harmless and won’t affect any operations on your Sophos Firewall.
Erick Jan
Global Community Engineer, Support & Services
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the 'Verify Answer' button.
The award-winning home for Sophos Support videos! - Visit Sophos Techvids