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Customizing Block Message for Web

Farshid

Hey Guys,

I'm trying to customize block message for web and remove Sophos from top and bottom bar. I have uploaded different images with correct format and size but when I apply the setting, I receive following error.

Also I've found deniedmessage.html and logo files location on Sophos file system but I prefer not to mess around with them and find a way to make it work via GUI.



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  • +1

    Hi Farshid

    Please re-check the image size as per the below setting for the image you are uploading as well as make sure you are login with admin rights 

    Top image

    Maximum size 125x70 pixels (.jpg or .jpeg)
    Bottom image
    Maximum size 70x60 pixels (.jpg or .jpeg)
    Thanks and Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

    • 0 in reply to Bharat J

      Top image size is 100x56 pixels

      Bottom image size is 50x20 pixels

      Both images are in .JPG format

      • 0 in reply to Farshid

        And you're in the Web GUI as `admin` and the JPEG files are 8-bit, no alpha channel? (I'm guessing on the last part that your JPEG might be more complex than Sophos is expecting, but the error message sounds like administrator rights.)

        Also, what version of SFOS is this? Is it virtual or Home?

        • 0 in reply to Wayne Folta

          I am logged in as admin user. Also tried 8-bit and didn't work. Tried images with exact maximum sizes supported to eliminate possible aspect ratio issue and it didn't work too.

        • +1 in reply to Bharat J

          Thank you Bharat. Apparently there is an issue with Google Chrome. I've tested with Firefox and it was Okay.

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