RX State: packets Drop and error

Question

The following is the error in firewall log which showing RX State: packets errors:8 dropped:58662, please help to solve this issue. 
 port 1 
 UP BROADCAST RUNNING MULTICAST RX State: packets:169291044 bytes:41103398907 (38.2 GiB) errors:8 dropped:58662 overruns:0 frame:0 TX State: packets:205826810 bytes:246910723588 (229.9 GiB) errors:0 dropped:0 overruns:0 carrier:0

Vivek Jagad · Accepted Answer

But raja the improvement here is the errors are not increasing after connecting to the laptop. errors:1063
You can fire the command again and again and the errors should not increase.

That also concludes the issue is with the switch !!

raja · Answer

Thank you so much Vivek. We have replaced the switch and it is working fine.

Vivek Jagad · Answer

Hello raja , Thank you for reaching out to the community, you can check the following things below: > Login in to the putty via admin credentials and press 4 for the device console: 1.) type the following command: console> system diagnostics utilities bandwidth-monitor and then press 'u' twice if you see the errors/sec on that Interface Port1 try changing the negotiation from the network > interface > advance settings and see if that errors becomes zero on the bandwidth monitor. 2.) Now from the advance shell: press 5 for the device management and then press 3 for the advance shell type the following command to test the interface: # ethtool -t Port1 [UPDATE] NOTE: ethtool does not work on XGS devices interface might fluctuate for few seconds but that you'll have the results in front of you if the test failed or pass. Other than this 2 options mentioned try changing the cable and Port on the peer appliance [switch it connects to]

RX State: packets Drop and error

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