Hello Everybody !
I'm a little lost here. Any kind of help will be appreciated. I'm just trying to connect to a VPN using Sophos but I always get this error message bellow. What are your thoughts on it ? Could it be the firewall ?
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Tue Nov 09 11:25:46 2021 TCP connection established with [AF_INET]187.9.55.10:1194
Tue Nov 09 11:25:46 2021 TCPv4_CLIENT link local: [undef]
Tue Nov 09 11:25:46 2021 TCPv4_CLIENT link remote: [AF_INET]187.9.55.10:1194
Tue Nov 09 11:25:46 2021 MANAGEMENT: >STATE:1636467946,WAIT,,,,,,
Tue Nov 09 11:26:14 2021 read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060) <*----------------------
Tue Nov 09 11:26:14 2021 Connection reset, restarting [-1]
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I noticed it did connect to the server '187.9.55.10:1194' but it couldn't reach the next stage which should be:
'Tue Nov 09 11:27:42 2021 MANAGEMENT: >STATE:1636467946,AUTH,,,,,,'.
Thanks !
Hello Fernando,
Thank you for contacting the Sophos Community.
How is the user authenticating to the SSL VPN?
Regards,
Hi Emmanuel
We did find out the problem was related to the firewall. More specifically to enable port 1194 to the outside access !
Thanks!