Thread Info
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG 125 - 18.0.2 MR-2 PPoE Setup Help

Dwijadas Senapati

Hi, 

I am setting up this for first time and first thing I need to sort out is how to make XG125 dial up by itself. 

TP link router does the PPOE where BTU is Huawei device directly connects to the fiber network.

current

Now when I am connecting XG125, I want the PPoE to be taken up by the firewall  itself. I tried to setup the PPoE settings within XG125 , didnt work. I couldn't find where to start tracing it.

Meanwhile I got the PPoE log from TP-Link router. Anyone can suggest what is the correct setup so that XG125 will be able to establish dial up. 



This thread was automatically locked due to age.
  • 0

    Hi,

    are you talking about a dialup using dial tone or are you talking about a PPPOE connection. On the XG the PPPOE connection is setup in the WAN interface.

    Ian

    XGS118 - v21.0.1 MR1

    XG115 converted to software licence v21.0.1 MR-1

    If a post solves your question please use the 'Verify Answer' button.

    • 0 in reply to rfcat_vk

      Thanks for your reply.

      You are right, I want XG to do the PPoE, eliminate the TP Link router. 

      Above is my WAN link config, trying to connect PPoE. didn't work. Is there any place in XG to check log of this connection ? 

      • 0 in reply to Dwijadas Senapati

        Hi,

        have you put the TP-router into bridge mode or do you have a modem that you can put into bridge mode. The Sophos hardware does not usually come with an inbuilt modem.

        Ian

        XGS118 - v21.0.1 MR1

        XG115 converted to software licence v21.0.1 MR-1

        If a post solves your question please use the 'Verify Answer' button.

        • 0 in reply to rfcat_vk

          Hi Ian, 

          Thanks again for your reply. The ISP has a fibre BTU unit, which should have the modem. TP link is just a router whose WAN port is connected to BTU. 

          TP-Link takes care of the PPOE connection establishment. --> this role I want XG to be able to perform when I connect WAN port from XG to broadband BTU device. 

          Is this wrong expectation?

          • 0 in reply to Dwijadas Senapati

            Hi,

            I would expect that connection to be a ethernet, not PPPoE. The XG should be able to handle the PPPoE connection.

            I would check the tp-link router configuration.

            Ian

            XGS118 - v21.0.1 MR1

            XG115 converted to software licence v21.0.1 MR-1

            If a post solves your question please use the 'Verify Answer' button.

            • 0 in reply to rfcat_vk

              we can screen share or remote-desktop over webex !  

              • 0 in reply to Dwijadas Senapati

                Hi,

                that is not going to help you investigate the tp-link router settings. Also your default gateway appears to be an internal address.

                Ian

                XGS118 - v21.0.1 MR1

                XG115 converted to software licence v21.0.1 MR-1

                If a post solves your question please use the 'Verify Answer' button.

                • 0 in reply to rfcat_vk

                  Hi, 

                  I am back again. I had to get a console cable to reset the unit :) 

                  • 0 in reply to Dwijadas Senapati

                    Hi there,

                    Has the TP-Link PPPOE been set to use a Vlan?

                    My guess is that it has, and so you need to create a Vlan in the sophos on the hardware port for the WAN connection

                    Regards,

                    Gavin Daniels. DipIT(Networking)

                     

                     
                    • 0 in reply to GavinDaniels

                      Hi, 

                      Thanks for your reply. 

                      Before - Current Setup by ISP

                      After - My goal 

                      My ISP doesn't have any VLAN. Refer TP Link PPoE setup page. 

                      • 0 in reply to Dwijadas Senapati

                        Screenshot of the tplink config setting for pppie would be more helpful

                        Regards,

                        Gavin Daniels. DipIT(Networking)

                         

                         
                      Unfiltered HTML