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Issue Applying ActiveSync Profile to IOS Devices

jdobiash

We're using SMC 2.0(3) and I'm messing around pushing out different settings to our IOS devices using the Apple iPhone Configuration Utility and then transfering them via SMC.  I've created a Configurtation Profile which contains our Exchange ActiveSync host address, and then I leave the Domain and User fields blank as it says "Domain and User must be blank for the device to prompt for user".   Upon pushing this profile to the device, it adds the entry which shows the correct host name, but it leaves the Domain and User fields grayed out and unchangable, only allowing configuration of the password.  This, unfortunatly, it no good as it won't function without at least a username.  Any thoughts?  Thanks!

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    As an update, I plugged one of our devices directly into the computer and pushed the profile onto it using the iPhone Configuration Utility itself.  When the profile gets installed it prompts you for the username/domain information the first time so I'm guessing this is where the issue it, as when pushing it via SMC it doesn't prompt for any of that information.

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    Has anyone else ran into this and found a workaround?

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    I tested SMC in it's 1.1-release. If my memory serves me well, there is a difference between a proper profile for USB-distribution via ICU and SMC. For deployment via smc, the fields for logonname and mailaddress must contain the proper variables, and the password may contain a password. The proper variables are described in the SMC documentation.

    Best regards,

    Detlev

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    Ah-ha!  Thanks for pointing me in the right direction.  I did indeed have to put variables into the configuration profile.  

    For those that are interested, I had to put %_USERNAME_% for the User and %_EMAILADDRESS_% for the Email Address.   If you leave the Password blank it will prompt for it after the configuration is applied. 

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    Where did you find those variables from?  I need to find more of them!

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