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Sophos MDM installation question

When I run the Mobile control system properties check, it passes every item except in cannot connect to the SMC service center.

Any ideas?

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  • We had the same issue.  To resolve this, since we were behind a proxy, we had to open up a direct connection to the service center address in the documentation in our firewall to bypass our proxy.

    Hope this helps.

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    • We fixed it.  Seems there was a rule in their firewall to blocak all traffic to Germany.  I didn't releize that is where the Sophos server resides.

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