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Sophos Security won't work with Google Voice

I'm using Google Voice on my Galaxy for my business line.  I installed Sophos security for Android, and if I choose to use Google Voice to place my call (so it will come from my business number), i am stuck in an ininate loop of Sophos checking the number, and then selecting to use Google Voice. Use Google Voice, sophos checks number, use google voice, sophos checks number, etc.

If I set googe voice to make all my calls by default, I place a call, and I see the sophos number checker show up, then the screen goes blank and it's crashed.

Has anyone seen this?  Does anyone have a solution?

:1019858


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  • Hello,

    I am not 100% sure how Google Voice works, but it looks like the following:

    Google Voice checks the number and then tells the OS to call it. That triggers Sophos Mobile Security because we hook that trigger.

    We then trigger the OS to place the call what Google Voice intercepts.

    So basically this is caused by the way Android handles these triggers and we cannot turn that off unless you deactivate the number check of Sophos Mobile Security.

    Regards
    Thomas

    :1020251
Reply
  • Hello,

    I am not 100% sure how Google Voice works, but it looks like the following:

    Google Voice checks the number and then tells the OS to call it. That triggers Sophos Mobile Security because we hook that trigger.

    We then trigger the OS to place the call what Google Voice intercepts.

    So basically this is caused by the way Android handles these triggers and we cannot turn that off unless you deactivate the number check of Sophos Mobile Security.

    Regards
    Thomas

    :1020251
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