What can we do here, the Phone doesn't react, we can not do anything.
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What can we do here, the Phone doesn't react, we can not do anything.
Hi David Nießner ,
Thank you for reaching out to the Sophos Community forum.
Can you help us with the following details, please?
1. Are you using the unlicensed version of Intercept X Mobile or is this being managed in Sophos Central?
2. What is the OS version running on this device?
3. Can you also confirm where exactly are you getting this message? Is it when opening the Intercept X app?
I'd also recommend reviewing the following document for permissions required by Sophos Intercept X for Mobile:
https://support.sophos.com/support/s/article/KB-000034514?language=en_US
Hi David Nießner ,
Thank you for reaching out to the Sophos Community forum.
Can you help us with the following details, please?
1. Are you using the unlicensed version of Intercept X Mobile or is this being managed in Sophos Central?
2. What is the OS version running on this device?
3. Can you also confirm where exactly are you getting this message? Is it when opening the Intercept X app?
I'd also recommend reviewing the following document for permissions required by Sophos Intercept X for Mobile:
https://support.sophos.com/support/s/article/KB-000034514?language=en_US
