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How to protect the Sophos App from user unenrolment?

SimonTye

Can't believe this isn't a pre-determined part of the set up of this app.

But on both iOS and Android versions there is nothing stopping a user going into the app, selection about and unenrolling their device.

Is there a way to control this? such as password protection?



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  • 0

    Hi Simon,

    this is currently not possible, the "Unenroll" button cannot be removed / protected.

    If you want that implemented into the product, you can create a feature request here.

    If a user unenrolls a device it will automatically be listed as "Unmanaged" and also loose all the configurations and apps provided via Sophos Mobile Control.

    Best regards
    Stefan

Reply
  • 0

    Hi Simon,

    this is currently not possible, the "Unenroll" button cannot be removed / protected.

    If you want that implemented into the product, you can create a feature request here.

    If a user unenrolls a device it will automatically be listed as "Unmanaged" and also loose all the configurations and apps provided via Sophos Mobile Control.

    Best regards
    Stefan

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  • 0 in reply to SDU
    Hi Stefan,

    Thanks for your reply, I certainly will put the feature request forward - the fact there is a button that lets a user do this is baffling to me. As an administrator I cannot see why this would even be a feature, it's just so insecure.

    Simon
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