Discussions I have forgotten my sophos password and now I can't get into my settings or get online or anything. How can I reset my tablet back to the factory settings since I can't get into my settings? Sophos mobile security, android, 6.1.1981

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I have forgotten my sophos password and now I can't get into my settings or get online or anything. How can I reset my tablet back to the factory settings since I can't get into my settings? Sophos mobile security, android, 6.1.1981

Angee Bushong over 6 years ago

Forgotten password and reset

This thread was automatically locked due to age.

0 Gowtham Mani over 6 years ago

Hi Angee Bushong,

Can you provide us with some additional details on the Sophos product that you are using (Cloud or On-premise?) also please mentioned if it is managed?

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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