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EPS 9 and Datacontrol with USB/mass storage drives

Hi,

Why does EPS v.9 data control not allow any access from other applications to USB or other Mass storage devices?

If I switch on data contol in 'observe only' mode, it immediately switches off all access to drives from applications (actually makes word 2000 crash randomly ??). We do see the warning saying use explorer to transfer file but come on, when looking at presentations or files from customers handed over on pen drives, we cannot update content and just click save? I now have to save as, stick it e.g. on my desktop then drag it back to the pen drive. Seems a  really bad option to me, duplication, version loss, copy shortcut instead of file - I can think of lots of problems this causes.

Are we ever going to get that fixed? Surely this is just a standard journal trigger (ok I realise FATx doesn't journalise but you can still capture directory triggers). Do we really have to have such a restriction?

I realise this has been brought up before and dismissed as a 'by design' feature. What a feature though, loss of standard capability!!!!! Even in 'observe only' mode.

Matt

:2032


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  • Hello Matt,

    if you Allow file transfer and log event then only transfers using Explorer are monitored. Only if transfers are to be potentially blocked (either acceptance by user or block) the use of Explorer is enforced.If you turn on verbose logging you should see the action taken (and the reason for it).

    There's always a trade-off between freedom and security.

    Christian

    :2044
Reply
  • Hello Matt,

    if you Allow file transfer and log event then only transfers using Explorer are monitored. Only if transfers are to be potentially blocked (either acceptance by user or block) the use of Explorer is enforced.If you turn on verbose logging you should see the action taken (and the reason for it).

    There's always a trade-off between freedom and security.

    Christian

    :2044
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