We have more and more laptops having 'Error: Interrupted system call' while run brew upgrade on macOS BigSur.
I switched off Real Time Scanning > File on Sophos endpoint, then enduser could do brew upgrade successfully.
Since Real Time Scanning is quite important to us, we can't switch it off company wide.
Could you work out a solution on this asap?
Below is part of error
==> Upgrading nginx 1.19.2 -> 1.19.8
==> Downloading https://homebrew.bintray.com/bottles/nginx-1.19.8.big_sur.bottle.tar.gz
==> Downloading from https://d29vzk4ow07wi7.cloudfront.net/3cd6595498e228fff4f9b99c629ef759906f1d3b90d5aac0eddbc21631948a56?response-content-disposition=attachment%3Bfilename%3D%22nginx-1.19.8.big_sur.bottle.tar.gz%22&Policy=eyJTdGF0ZW1lb
######################################################################## 100.0%
==> Pouring nginx-1.19.8.big_sur.bottle.tar.gz
Error: Failed to read Mach-O binary: /usr/local/Cellar/nginx/1.19.8/.bottle/etc/nginx/uwsgi_params
Error: Interrupted system call @ rb_sysopen - /usr/local/Cellar/nginx/1.19.8/homebrew.mxcl.nginx.plist
Could you please confirm what is the version of the sophos endpoint installed?
Shweta
Version 10.0.4 with Endpoint Advanced and Sophos Intercept X lnstalled. We are using Sophos Central to manage all the endpoint. I've confirmed with more than 2 laptops having the same issues
This would require in-depth investigation, hence I would request you to open a support case and PM me the case number.
Shweta
Thank you for your update. I do have the case number 03750444 I also captured SDU from enduser, but it's 80M and i need to way to pass the log to you
case number 03750444.
It's been open for weeks, no one replied to me
Apologies for the inconvenience. We have alerted the concerned team to look into this at the earliest.
Shweta