Advisory: Support Portal Maintenance. Login is currently unavailable, more info available here.
Hi XG Community!
We've released a new build of XG Firewall v18 MR-3.
VPN Remote Access enhancements:
Cloud - AWS/ Azure/ Nutanix enhancements:
Optimize cloud costs and improve security across multi-cloud environments with Cloud Optix. Automatic identification and risk-profiling of security and compliance risks across AWS, Azure and Google Cloud enables teams to fix security gaps and insecure deployments before they are compromised. Learn more.
(# available after a few days of release on community, once v18 MR-3 is available in the AWS marketplace)
Central management enhancements:
Central Firewall Reporting enhancements:
Check out our recent blog and video series on how to make the most of the many great new capabilities in XG Firewall v18 such as the Xstream Architecture, TLS Inspection, FastPath acceleration, Zero-day threat protection, NAT, and much more.
We also have a new Sophos Techvids site for XG Firewall v18.
As usual, this firmware update is no charge for all licensed XG Firewall customers. The firmware will be rolled-out automatically to all systems over the coming weeks but you can access the firmware anytime to do a manual update through Licensing Portal. You can refer this article for more information on How to upgrade the firmware.
For fresh installations (Installers & ISOs), please find the following files:
Free Online Training
Customer Resources and How-To Videos
Take advantage of Partner and Sophos Professional Services
Here are some direct links to helpful resources:
New to XG Firewall?
If you’re new to XG Firewall, see how it provides the world’s best network visibility, protection and response on the new XG Firewall website.
Hi Squaxin Info Services,
Did you open a support case for further investigation and support for the firmware update during the maintenance window? Or did you collect any logs from the firewall in the broken state that might help us identify the issue?
I'm also following up with you via PM to collect more information.
No internet access for our site after updating from MR-1 to MR-3. Spend some time troubleshooting, but had to revert back to MR-1 and everything came back up fine. Did not have a large enough downtime windows to try to find the issue. Suspect NAT / Policy issue but everything looked the same after the update. WAN interface could ping out, but LAN interfaces could not pass traffic across the WAN link.
Are there still problems with the firewalls halting completly without repsonding?
You could, in fact, break the XG105 warranty seal, upgrade the RAM to much more and run XG Home as a software version on it?
Updating the AP firmware to 11.0.014 before upgrade to MR-3, Now, the access points works under MR-3