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PureMessage - Exchange CU7 Update - savexsrvc.exe

Afternoon,

I will be attepting to install Exchange CU7 on our server this evening.

I have run the installer to check the prerequisites pass - but I am being told the savexsrvc.exe still has files open and is preventing the installer going any further.

I tried stopping puremessage in the services list - however they automatically restarted, I also stopped the Sophos AV services along with stopping SMTP & Exchange store scanning within PureMessage, but the savexsrvc.exe was still stopping the installer.

Can anyone point me in the right direction?

I have attached a screenshot, unfortunatley the link given in the installer takes me to a page that states there is no information on this issue :(

Thanks.

:55147


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