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Web Filtering [Write error epoll handler (Broken pipe)]

Hi Everyone,

I’m hoping someone will be able to assist me with a problem I am having in setting up a SG125. When the Web Protection is set to transparent mode, I am unable to browse certain websites. https://google.com and https://yahoo.com are two examples.

I disabled every option in the policy and it still doesn’t load the webpage correctly.



Screenshots of the config are attached


(More images in below posts)


When I open the logs for the Web Filtering module I am seeing this



2015:06:05-08:45:22 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_reload_func" file="confd-client.c" line="636" message="reloading config done, new version 24"
2015:06:05-08:46:35 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_reload_func" file="confd-client.c" line="580" message="reloading config"
2015:06:05-08:46:35 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_reload_func" file="confd-client.c" line="636" message="reloading config done, new version 25"
2015:06:05-08:46:57 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 80 (Broken pipe)"
2015:06:05-08:46:57 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 80 (Broken pipe)"
2015:06:05-08:46:57 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 80 (Broken pipe)"
2015:06:05-08:47:26 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 79 (Broken pipe)"
2015:06:05-08:47:26 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 79 (Broken pipe)"
2015:06:05-08:47:27 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 79 (Broken pipe)"
2015:06:05-08:47:27 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 80 (Broken pipe)"
2015:06:05-08:47:53 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 79 (Broken pipe)"
2015:06:05-08:47:53 utm123 httpproxy[25410]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="plain_write_vector" file="epoll.c" line="1100" message="Write error on the epoll handler 80 (Broken pipe)"

Is someone able to proide any insight on why this is happening and how this issue can be resolved?

Regards,

Elusive


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Parents
  • There is no record of such an error in our httpproxy logs between May 8 and today.  The last four lines of version show:

    sys-9.310-9.311-11.3.1.tgz (May  9 08:10)
    sys-9.311-9.312-3.5.1.tgz (May  9 08:15)
    sys-9.312-9.312-5.6.4.tgz (May 26 12:38)
    sys-9.312-9.312-6.8.1.tgz (May 26 12:41)


    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • There is no record of such an error in our httpproxy logs between May 8 and today.  The last four lines of version show:

    sys-9.310-9.311-11.3.1.tgz (May  9 08:10)
    sys-9.311-9.312-3.5.1.tgz (May  9 08:15)
    sys-9.312-9.312-5.6.4.tgz (May 26 12:38)
    sys-9.312-9.312-6.8.1.tgz (May 26 12:41)


    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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