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[INFO-109] Dhcp client not running - restarted

Monkey74

Hello, all,

First of all, apologies if this is a discussion somewhere else; I looked but couldn't find anything.

I keep getting "[INFO-109] Dhcp client not running -not working/restarted" a few times a day. I'm running home version 9.711-5 on a UTM 220 appliance. I found a post from about 2 years ago which states "This is fixed in 9.706 and investigate under NUTM-12045" but still happening with me.

I have several devices connected, but not near the 50 licensed. Any help would be appreciated!

Thanks,

Miguel.



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  • 0

    Hello ,

    Thank you for reaching out to the community, is your appliance deployed in HA or standalone mode ?

    Can you share the output of the following:

    # ps aux | grep dhcp
    # cat /var/log/selfmon.log
    # cat /var/mdw-debug.log
    # version 
    # rpm -qa | grep dhcp
    # cat /var/mdw/scripts/dhcpd

    Thanks & Regards,
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    • 0 in reply to Vivek Jagad

      Vivek,

      Thank you very much for your reply. Please see the output of the commands below:

      # ps aux | grep dhcp

      root      7269  0.0  0.0   9460   976 ?        Ss   Aug04   0:31 /usr/sbin/dhcpd -cf /etc/dhcpd.conf eth6 eth0

      root     27967  0.0  0.0   5672   748 pts/0    S+   19:23   0:00 grep dhcp

      # cat /var/log/selfmon.log
      2022:08:24-18:45:25 fw01 selfmonng[4008]: I check Failed increment afc_running counter 1 - 3

      # cat /var/mdw-debug.log
      cat: /var/mdw-debug.log: No such file or director

      # version 
      Current software version...: 9.711005

      Hardware type..............: Software Appliance

      Installation image.........: 9.351-3.1

      # rpm -qa | grep dhcp
      ep-chroot-dhcpc-9.70-14.gde59063.rb5

      dhcp-chroot-server-4.4.1-3.g629f991.rb5

      ep-chroot-dhcps-9.70-15.ge43a374.rb6

      dhcp-chroot-client-4.4.1-3.g629f991.rb5

      # cat /var/mdw/scripts/dhcpd

      bash: cat /var/mdw/scripts/dhcpd: No such file or directory

      Additionally, the below was gathered from one of the DHCP events. I believe this happened with the ISP so, not sure if the issue is on that side.

      2022:08:22-12:51:48 app dhclient: DHCPREQUEST for x.x.x.x on eth7 to 255.255.255.255 port 67

      2022:08:22-12:51:50 app dhclient: DHCPREQUEST for x.x.x.x on eth7 to 255.255.255.255 port 67

      2022:08:22-12:51:50 app dhclient: DHCPACK of x.x.x.x from x.x.230.1

      2022:08:22-12:51:50 app dhclient: Killed old client process

      2022:08:22-12:51:52 app dhclient: DHCPREQUEST for x.x.x.x on eth7 to 255.255.255.255 port 67

      2022:08:22-12:51:53 app dhclient: DHCPREQUEST for x.x.x.x on eth7 to 255.255.255.255 port 67

      2022:08:22-12:51:53 app dhclient: DHCPACK of x.x.x.x from x.x.230.1

      2022:08:22-12:51:54 app dhclient: bound to x.x.x.x -- renewal in 3229 seconds.

      2022:08:22-12:51:55 app ntpd[12580]: Listen normally on 7 eth7 x.x.x.x:123

      2022:08:22-12:51:55 app ntpd[12580]: new interface(s) found: waking up resolver

      2022:08:22-12:52:12 app dns-resolver[4442]: DNS server failed to contact!

      2022:08:22-12:52:12 app dns-resolver[4442]: Updating REF_DefaultSophosUTMSupportHost :: hub.apu.sophos.com

      2022:08:22-12:52:13 app dns-resolver[4442]: DNS server failed to contact!

      2022:08:22-12:53:13 app dns-resolver[4442]: DNS server failed to contact!

      2022:08:22-12:53:13 app dns-resolver[4442]: Updating REF_DefaultLetsEncryptApiServer :: acme-v02.api.letsencrypt.org

      2022:08:22-12:53:14 app dns-resolver[4442]: DNS server failed to contact!

      2022:08:22-12:54:14 app dns-resolver[4442]: DNS server failed to contact!

      2022:08:22-12:55:01 app /usr/sbin/cron[29322]: (root) CMD (   /usr/local/bin/reporter/system-reporter.pl)

      2022:08:22-12:55:14 app dns-resolver[4442]: DNS server failed to contact!

      Thanks for the help!

    • 0 in reply to Vivek Jagad

      The DHCP client not running is still going. Any ideas?

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