Hi All,
I have a problem, I'm using Sophos UTM is mail security for my mail systems. However, after configured , all account on domain send email to gmail account it's marked in spam. Please help me advice to fix this issue. where was i wrong ? I've already configured DKIM and SPF. Thanks in advance for your attention to this matter.
My domain : cha.com.vn
I ran check tool on mxtoolbox.com and results as below:
Hi Thorsten Sult ,
I've already added Dmarc record , however, I tested to send mail google.com but no luck.
I checked, dkim from auth-results@verifier.port25.com and all pass, SPF as well.
SPF : v=spf1 a mx ip4:113.176.95.211 ~all
Whether it is correct or not.
I don't still know where I'm wrong.
Chào Tuan,
It would be helpful to see the headers of the email in the spam folder. Open the email, click on the three dots at the upper right and then select 'Show original'.
Or, you may get lucky and see in the black area the reason for the email being in spam.
Cheers - Bob
