Getting "Spam filter cannot query"

Did have these notifications today too. So we’re two at least.

Best regards

Alex

Same issue here so that is 3

I can confirm this too. I receive the error message at a few customer UTMs...

Getting hammered by multiple customer servers. What's going on?

Getting the same issue here too, flooded since 19:30 GMT+10 yesterday, lots of SPAM getting through too

same problem here in Germany.

System Version     : Sophos UTM 9.604-2

First E-Mail:  Fr. 09.08.19 - 13:04 Uhr

Update Firewall Fr. 09.08.19 - 23:00 Uhr

the problem ist still there:

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

--

System Uptime      : 0 days 9 hours 43 minutes

System Load        : 0.10

System Version     : Sophos UTM 9.605-1

Please refer to the manual for detailed instructions.

I can only add +1 (and it also began on Friday afternoon, German time).

Ports and URLs used by UTM:

https://community.sophos.com/kb/en-us/126576

Commtouch is Cyren.

Cyren, the external Anti SPAM Provider messed up with their DNS.

https://status.cyren.com

"an incorrect NS record for the domain ctmail.com started to propagate to DNS servers worldwide"

Suggested action: Flush Sophos UTM DNS Cache

Webadmin: Network Service / DNS click FlushResolverCache

Our customers UTMs having problems again since 10.08.2019 03:00 again. Probably Cyren reversed some DNS manipulations again. That causes DNS Cache trouble on the UTMs again.

I don't like that the UTM has problems with changing DNS registrations that it does not take notice of because it relies on it's old cached DNS entries....

Same here.. getting these the whole day..

Thanks for the update, but still no joy after the flush, guess I'm just going to have to wait for the DNS to propagate