Firmware Question

Short answer, no you're not up-to-date.

You can try downloading ftp://ftp.astaro.com/pub/UTM/v9/up2date/u2d-sys-9.311003-312008.tgz.gpg this update file manually and upload it manually in your webadmin. It's the update from 9.311-3 to 9.312-8.

Problem is tough, that there are many steps in between your current version and 9.601-5. Did you perhaps just install the system or do you have any firewalls in front of the UTM that might block it's own check for update feature?

You could also make a backup of your config, download the latest ISO, install that (it's an install from scratch) and then recover from your backup to have the config back. But there might be other ways to try first. Maybe even just try rebooting the firewall and see if that brings a change.....

Hi apijnappels,

I upload the firmware and reboot but it likes not work. Even it says "Up2Date package imported successfully", the dashboard still shows Version 9.311-3

About the firewall, I just click the "check for up2data packages now" and "update patterns now" button on every day after setup at webadmin.

***UPDATE PROGRESS***

I found a new problems:

I see a other discuss in community.sophos.com. I use the putty and check path var/up2date/sys. I find that all firmware are here, just the firewall haven't install.

If I change to auto-update, it notices new firmware detected. But it does not install.

Does the firmware will install after reboot?

Hi Perry,

there is no auto-update mechanism in the UTM.

The option is only for downloading the files.

You have to trigger the update by yourself with direct install or schedule the latest version to install all the updates.

Best Regards
DKKDG

Hi DKKDG,

Could you please teach me how to install the update at WebAdmin? or it must manually uses auisys.plx ?

Thanks a lot!

Hi Perry,

no shell access needed.

Just navigate to the following point in the webadmin

Best Regards
DKKDG

Click on the red line which says 38 Updates...

Then click on update now. You will master this, I think.

Best regards

Hi DKKDG,

I haven't this OPTION on WebAdmin.

Following are our screen capture:

Also, it reduced to 16 updates only. I run auisys.plx 3 times and it starts the installation and stops at version 9.404-3!

Hi Alexander,

After click the RED TEXT, it haven't the install button!

Try deleting all the currently downloaded update files and see if after that it's possible to update.

1. Enable UTM SSH access in Management -> System Settings -> Shell Access. 
2. Connect to UTM using PUTTY. First login as loginuser, and then type su - command and enter root password.
3. Go to /var/up2date/sys folder by entering cd /var/up2date/sys. Remove everything with rm * command.
4. Run auisys.plx.
5. Check again in webadmin for status

Hi apijnappels,

So complex!

Dashboard keeps to show "16 Update(s) available for download", even after I delete sys folder's file. After waiting for 20 mins, nothing has been changed. 

At this moment, I use Putty and check sys folder. It is empty. 

I turn it to manual and click the update button. I find that the sys folder is starting download the firmware file.

But both of time , the dashboard (Version Dialog) hasn't anything changed except the last check.

I try to runing "auisys.plx --rpmargs –force --verbose" install the firmware. it shows following ERROR.

-----------------------------------------------------------------------

auisys.plx --rpmargs –force --verbose
'verbose' mode implicits set noqueue option!
no HA system or cluster node
waiting for db_verify to return (30 seconds max)
removing '/var/up2date/aptp-install'
removed directory: `/var/up2date/aptp-install'
removing '/var/up2date/cadata-install'
removed directory: `/var/up2date/cadata-install'
removing '/var/up2date/geoip-install'
removed directory: `/var/up2date/geoip-install'
removing '/var/up2date/ipsbundle-install'
removed directory: `/var/up2date/ipsbundle-install'
removing '/var/up2date/man9-install'
removed directory: `/var/up2date/man9-install'
removing '/var/up2date/ohelp9-install'
removed directory: `/var/up2date/ohelp9-install'
removing '/var/up2date/savi-install'
removed directory: `/var/up2date/savi-install'
removing '/var/up2date/sys-install'
removed directory: `/var/up2date/sys-install'
Starting Up2Date Package Installer
No suitable packages of type <man9> found, skipping
No suitable packages of type <ohelp9> found, skipping
No suitable packages of type <aptp> found, skipping
No suitable packages of type <cadata> found, skipping
No suitable packages of type <geoip> found, skipping
No suitable packages of type <ipsbundle> found, skipping
No suitable packages of type <savi> found, skipping
Install u2d packages <sys>
Starting installing up2date packages for type 'sys'
Installing up2date package: /var/up2date/sys/u2d-sys-9.406003-407003.tgz.gpg
Verifying up2date package signature
Up2Date failed: Not enough free space for '/var/up2date/sys-install'. Required space: 337182 KB Available space: 315100 KB; inodes: 306976
A serious error occured during installation! (20)

-----------------------------------------------------------------------

Not enough space! (>_<)