Sophos Central Wireless Device Name shows only MAC Addresses

Question

Hello, in the device overview, only the MAC addresses are displayed as the device names of the connected clients. Is it currently not possible to display the host names? 
 
 Olaf

gerd_zobel · Answer

hm.. that might be working as desinged. That makes me sad indeed: https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/Wireless/WirelessClients/index.html 
 here the doc sais: 
 " Note: Devices connected to AP6 access points only show the MAC address in this field."

LuCar Toni · Answer

We are currently looking into resolving this. The AP6 backend is reporting only the MAC not the hostname to the Central platform, that is the difference here.

Sophos Central Wireless Device Name shows only MAC Addresses

Top Replies