Unable to register APs in Sophos Central, even known good devices, remove/add - same account

Good day 

When trying to register an APX 530 on Sophos Central it shows the below error 

Good day 

When trying to register an APX 530 on Sophos Central it shows the below error 

This is a duplicate.

I think there may be a wider issue of being unable to register AP/APXs with Sophos Central at present. Sophos Support looks to be investigating, and other people may be experiencing the same. I suggest raising a support ticket.

See my post here: community.sophos.com/.../518097

I had the same error with an AP 15 behind a LANCOM Router (Telekom VDSL), the AP15 never made it for registration.
Behind a Fritzbox (Deutsche Glasfaser) no Problems.

After Registration the AP15 connects again behind the LANCOM Router.

Erick Jan  FYI - here too

I can confirm Matthews problem over two different ISPs and firewall gateways (one none-Sophos that did allways function).
Have raised a support ticket.

Hi Everyone,

This is noted. So far, upon checking, there’s no global issue with regard to registering access points to Sophos Central. 

I would recommend raising a support ticket so that it can be properly checked.

I'm recreating the Matthew scenario with the access point on Central. 

Hi Keroba,

Can you share your case ID so that we can also check and monitor also.

Much appreciated - please keep us updated 

Hi Matthew, 

Unfortunately, I also can't register and am experiencing the same error.

I'll check this with our internal team and keep you posted once I have an update.

06308382 / Sophos Central Wireless - no accesspoint registration