New Sophos Support Phone Numbers in Effect July 1st, 2023


The product team is pleased to announce the maintenance firmware update for Sophos APX firmware version 11.0.021 with important security, hardening enhancements, and reliability fixes.

Bug Fixes

NAF-244- The APX320 experiences intermittent behavior where the ethernet Rx gets into a stuck condition. This causes the APX320 to go into an inactive or offline state. A fix has been taken in the driver for the APX320 to prevent this issue. 

NAF-210- The APX Access Point goes offline after a kernel OOPs.

NAF-178- The APX was not adding a VLAN tag when receiving fragmented packets.

Known Issues

Please visit for a list of known issues: