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Importing users from Active Directory - groups seem to work

RichardPhillips

Hi,

New to sophos, been watchguard person for 10 years ish.

We are replacing our 2 firewalls withXG210's.

First box I am setting up is connecting fine to AD for groups, but it wont see users that are in those groups.

I have had my query right at the top of AD (which sees the groups), but have also narrowed down the search to a specific OU, but I still cant get the users or members in the group area to populate.

I know it is something simple I must be missing, but I cant for the life of me see it.

Assistance would be appreciated.

Thanks.

Richard.



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  • 0
    AD users don't import from the group all at once. They get added/imported when they first successfully log in using their AD credentials. At that time XG will create them as a member of the group and cache their AD account reference. This is from my setup and experience.
  • 0
    Logging on to the portal does draw down the user, but what works better as it involves no user intervention, is the SSO.

    www.sophos.com/.../123156.aspx

    I did this, and it works fine, and pulls down all users automatically.

    Thanks for the guidance Gary, at least I could confirm users pulled down from AD as they should.

    Sophos XG Certified Administrator

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