Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL VPN timeout disconnection settings

Archer Chou

Hi,

I have a question regarding an SSL VPN issue: I created a recurring schedule in XGS --> Profiles --> Schedule, restricting a specific user to connect to my LAN via SSL VPN from 10:00 to 10:15. However, I noticed that the connection did not disconnect even after the scheduled time. Is there any additional setting required to enforce the disconnection?

Thanks

BR,



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[edited by: Erick Jan at 3:46 AM (GMT -8) on 11 Feb 2025]
  • 0

    Hi Archer,

    Thank you for reaching out to Sophos Community.

    Have you added the policy to a Firewall Rule/policy?

    Verify if there are no other SSL VPN Policies taking precedence over the schedule.

    Also, can you check the session time-out settings? This might be keeping the connection alive even after the schedule expires.

    Then, do a test on a different user. 

    Erick Jan
    Community Support Engineer | Sophos Technical Support
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    • 0 in reply to Erick Jan

      Hi Erick,

      The basic SSL VPN settings are normal, and the session timeout setting is 15 minutes, which also works correctly. What I want to achieve is to automatically disconnect when the scheduled time is reached, instead of waiting for the session timeout.

      Thank you.

      BR,

      Archer

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