Hello community,
we just performed the firmware update from 20.0.2 to 21.0.0 on all firewalls. All firewalls except one completed the update with no issues. One firewall went into failsafe mode after the update. Failsafe reason is "Unable to start Config Database". The affected firewall is in a HA (active/passive) configuration. Since there is not really any documentation on the failsafe mode, does anyone know how to fix this?
A case with support has already been created. The case ID is 02168680.
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[edited by: Raphael Alganes at 3:03 PM (GMT -8) on 17 Jan 2025]
