No option for downloading SSL VPN configuration on Sophos XGS2300 user portal

Question

Hi. I just recently changed my SSL User account on Sophos, and after that, I can not access Sophos through SSL VPN and receive "received connection reset from gateway" on the Sophos connect client. When I log in to the user portal to download the new configuration, there is no VPN or other option to download the SSL configuration.

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Sreenivasulu Naidu · Accepted Answer

Hi Mohammad Haidar Yousofi , which release are you on ? starting from v20 on SFOS, sslvpn .ovpn file is moved from userportal to VPN portal, accessible on port 443 
 https://<sfos ip>/vpnportal 
 To access vpnportal on WAN zone, ensure to enable it from Administration - Device Access - VPN portal 
 https://support.sophos.com/support/s/article/KB-000045105?language=en_US

No option for downloading SSL VPN configuration on Sophos XGS2300 user portal

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