I am having an issue with an HA hardware pair. When the secondary node is the master SSL VPN users cannot connect with a remote VPN.
Please help me on it.
Added TAGs
[edited by: Raphael Alganes at 12:40 PM (GMT -7) on 21 Jun 2024]
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
I am having an issue with an HA hardware pair. When the secondary node is the master SSL VPN users cannot connect with a remote VPN.
Please help me on it.
Hello Kiran,
Thank you for reaching Sophos Community!
Kindly refer to the below KBA:
Sophos Firewall: SSL VPN troubleshooting
Also, share us the client and SSL VPN logs from the firewall if it still fails to connect.
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Thanks for the reply.
I have an issue with only the secondary node when it became primary. Otherwise, it is working.
I will share the logs later.
Hi,
The issue is resolved now.
There was hardware misconfiguration.
The primary node was 1gig wan
The secondary node was 10gig wan
We have changed 1gig to 10gig and the issue resolved
Hello Kiran,
Thank you for sharing the insight.
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Hello Kiran,
Thank you for sharing the insight.
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.