Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Discussions Unable to connect remote vpn when secondary node as a primary.

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Unable to connect remote vpn when secondary node as a primary.

Kiran Jedhe 6 days ago

I am having an issue with an HA hardware pair. When the secondary node is the master SSL VPN users cannot connect with a remote VPN.

Please help me on it.

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[edited by: Raphael Alganes at 12:40 PM (GMT -7) on 21 Jun 2024]

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0 Mayur Makvana 6 days ago

Hello Kiran,

Thank you for reaching Sophos Community!

Kindly refer to the below KBA:

Sophos Firewall: SSL VPN troubleshooting

Also, share us the client and SSL VPN logs from the firewall if it still fails to connect.

Mayur Makvana
Technical Account Manager | Sophos Technical Support
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0 Kiran Jedhe 6 days ago in reply to Mayur Makvana

Thanks for the reply.

I have an issue with only the secondary node when it became primary. Otherwise, it is working.

I will share the logs later.
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0 Kiran Jedhe 6 days ago in reply to Mayur Makvana

Thanks for the reply.

I have an issue with only the secondary node when it became primary. Otherwise, it is working.

I will share the logs later.
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