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Problem with new Sopho XGS87 (SFOS 19.5.2 MR-2-Build624): Cannot create the secure storage master key and cannot create users.

Matthias Schlögl

Hi,

I just bought a new XGS87, and after the initial setup, I cannot set up a secure storage master key.

Later, I also realized that I could not create any users with an error message, which doesn't tell much info.

I found a few posts on the forum with the same problems and they say that there is something corrupt in the system, but I cannot find any solution there.

Does anyone have an idea what to do?

Best, Matthias



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