Sophos Firewall without an active subscription will no longer have access to Central Firewall Management and Reporting. - Click here for more details.

Sophos Firewall

Discussions Access Points Showing Inactive

Sophos Firewall requires membership for participation - click to join

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Access Points Showing Inactive

RAVI PICHAYA over 2 years ago

all Access Points Model Number APX120 are showing Inactive.

This thread was automatically locked due to age.

0 Erick Jan over 2 years ago

Hi Ravi,

Thank you for reaching out to Sophos Community.

Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue?

Kindly refer to the following troubleshooting guide https://support.sophos.com/support/s/article/KB-000036133?language=en_US

Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
- 0 RAVI PICHAYA over 2 years ago in reply to Erick Jan
  
  tried but this is not help me.
  - 0 Erick Jan over 2 years ago in reply to RAVI PICHAYA
    
    Hi Ravi,
    
    If you had tried the following KB, I would recommend creating a case to further check the issue.
    
    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.